Are you really leading… or just managing? (Here’s the Hard Truth)
Hey Keep The Changers, today’s episode might just change the way you look at leadership and culture forever.
I’ve been in the automotive business for over 40 years (yeah, I know… you can do the math), and one thing I’ve realized after all that time is this: the word “culture” never shows up in conversations inside low-performing stores.
They talk profit. They talk process. But they rarely talk people.
And yet, culture is the heartbeat of every thriving business. It’s the invisible force that shapes how people think, act, and interact, or as John Maxwell puts it, “You do what you’re going to do, that’s culture.”
In this solo episode, I’m pulling back the curtain on something that completely redefined how I lead: The Culture Scorecard.
This tool helps you see your business from the inside out, through the eyes of your people.
Because let’s be honest, if your team doesn’t feel safe, trusted, or heard… they’re not giving you their best.
We’ll walk through:
What the Culture Scorecard actually measures (and why it’s a wake-up call for every leader)
Real examples of where organizations break down — communication, trust, and accountability
How to turn anonymous feedback into measurable growth
Why true leadership means being willing to get uncomfortable
I even share how I used this same process in my own business and ministry to discover blind spots, and how those moments of discomfort turned into real growth.
If you’ve ever wondered why your culture isn’t clicking, or how to get your people fully engaged and aligned again… this one’s for you.
Because leadership isn’t about having all the answers, it’s about having the courage to ask the right questions.
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