From EMT to GSM with Michael Wengert, General Sales Manager at Toyota of Lancaster

From EMT to GSM: Michael Wengert on Showing Up

Michael Wengert was an EMT for eight years until a layoff sent him to a Toyota dealership. He was top salesperson by month two. Now he is the General Sales Manager at Toyota of Lancaster in Southern California.

Bart Nollenberger and Michael talk about leading a sales team, owning every problem, keeping processes simple, and serving today's customer who shows up already knowing the stock number. Michael also shares why his store's culture keeps people for decades, and why the key to any job is simple: just show up.

Reach Michael at Mwengert@tol-av.com