Greg Pollice: Build Your Own Team, Coach Don't Dictate

Forty-four years in the car business, eight dealerships, and one rule Greg Pollice won't break: if you don't believe it, don't say it.

Greg Pollice, GM of Brenneman Ford in Chester, PA, joins Bart to talk about what's actually changed in dealership leadership — and what hasn't. He came in when contracts were hand-typed and management was a dictatorship. Today he calls his whole staff "my children," hires salespeople with zero car experience so they learn his process clean, and interviews every employee in a store before he changes a thing.

We cover his coaching philosophy ("Somebody taught me. I made it my own. Are you going to own it or not?"), why he hits people with the hard feedback when they're winning instead of losing, the technician shortage he calls the industry's biggest challenge, and the one-month promise he makes when he takes over a failing store.

Plus: 44 years of marriage, a house full of granddaughters, and the father-in-law who taught him that being a good dad makes you a better leader.

Greg shares his personal email and cell in the episode — he means it.